PRODUCT CHANGES & RETURNS
Kallisti boutique store guarantees that all products produced and distributed by our online store are packaged after inspection and are of excellent quality.
- You can return a product within 14 days from the date of receipt. To change the product, make sure you have an account in our e-shop.
- Change or refund once we receive your parcel in our store.
- Return and replacement costs are 5 euros. (the amount you charge by cash on delivery when you receive your change product), does not apply only in case of error of the store.
- The product must be unused, without damage as you received it. We do not accept products without tabs inside and outside, without various extra accessories such as belts, pins, etc., clothes that have been washed. Shoes should be tested indoors. Returns are not accepted in swimwear and underwear for hygiene reasons
- The return of the product must be accompanied by the purchase receipt or invoice, otherwise you will not be accepted and you will return.
- Returns are only accepted by General Post Office at our expense, please keep a copy of the shipping number for the security of your parcel. The shipping address is:
KALLISTI BOUTIQUE
ADDRESS: K. Kartali 49, Volos
ZIP: 38221
TEL: +30 24210 313016
If the product you are interested in is not available we can credit the amount to your account for your next purchase, use your amount as a gift voucher, or get your money back.
MONEY RETURNS
- Refunds are made once we receive your parcel and it is checked. If all the conditions are met for your change to be accepted, then we deposit your money within 20 working days of receiving it.
- Refunds must be made the same way the original transaction took place.
- 3 euros will be deducted from the return cost from the return cost.